
Whenever I agree to start working with a new client, one of the items I include in my consultant contract is a clause that states the client MUST consult with me before he or she spends any money on unapproved advertising. I include this clause for 3 reasons:
1. I don't want my clients to get ripped-off by a scam.
2. I don't want my clients wasting their money on ineffective advertising.
3. I want to make sure the advertising is conducive to our overall marketing strategy.
Anyway, one day I got a call from one my clients, a good friend of mine who owns a string of local insurance agencies. He was all excited because some telemarketer contacted him and told him that he could be the exclusive insurance agency featured in the local Superstore Supermarket on huge digital Plasma LCD screens.
The catch? All he had to do was commit to a 12 month contract at $299 per month. He wanted my permission to commit to the contract.
My first instinct was to tell my client not to throw away his money on that type of advertising because it doesn't work. But from the excitement in his voice, I could sense he wouldn't have believed me and needed to be convinced.
So I instructed my client to meet me at the Superstore where the screens were set up so that we could check things out together.
An hour later, we met in front of the store and went inside. We spotted the huge Plasma screens almost immediately. They were beautifully displayed on the wall at the end of select checkout counters. And the advertisements being displayed were eye-catching and slickly produced.
My client was like a kid in a toy store. I'd never seen him so excited. I had to admit, the screens and the advertisements were extremely impressive.
Anyway, after a few minutes of viewing the advertisements, we exited the store and waited by the exit doors. As shoppers exited the store, I asked them if they had noticed the huge Plasma screens on the wall at the end of the checkout counters.
They all acknowledged they had. I then asked them if they could remember any of the local advertisers they had seen. The shoppers couldn't recall a single local advertiser.
I continued my survey for about 45 minutes, talking to dozens of shoppers. Not one shopper could recall the name of a single local advertiser they had seen on the screens. I turned and looked at my client. From the look on his face, I knew I didn't have to say a word. I had effectively proven my point...
All that glitters is not gold.
NOTE: This article is available in video version on my YouTube channel.





